Privacy Policy

1. Information We Collect

• ✓Name and organization details
• ✓Phone number and email address
• ✓Service interests and enquiry information
• ✓Other business details you choose to share with us

2. How We Use Information

• ✓To respond to enquiries and service requests
• ✓To prepare proposals, consultations, and project discussions
• ✓To improve our website, communication, and service delivery
• ✓To maintain internal records related to legitimate business enquiries

3. Cookies and Analytics

Our website may use cookies, analytics tools, and tracking technologies such as Google services and Meta technologies to understand website usage, improve performance, and support marketing measurement. These tools may collect technical information such as browser type, device information, and page interaction data.

4. Data Sharing

We do not sell your personal information. We may share limited information with trusted service providers or technical partners where necessary to operate our website, manage communication, or deliver requested services, subject to reasonable confidentiality and security expectations.

5. Data Security

• Reasonable technical safeguards against unauthorized access
• Organizational measures to reduce misuse or disclosure
• Controlled handling of business enquiry information
• Acknowledgement that no online system can be guaranteed fully secure

6. Data Retention

We retain enquiry and communication data only for as long as is reasonably necessary for business follow-up, legal compliance, internal recordkeeping, or service delivery purposes.

7. Your Rights

You may contact us to request updates or corrections to information you have submitted to us, subject to applicable legal, operational, or recordkeeping requirements.

8. Contact

For privacy-related questions, please contact Entro Ethiopia at entro12@entroethiopia.com or call +251 979 113 638.